Infused with AI, our knowledge-powered software automates digital-first experiences for enterprises and government agencies. Pre-connected with leading CRM & contact center systems, the eGain platform delivers quick value and easy innovation with virtual assistance, customer self-service, and modern agent desktop tools. Visit www.eGain.com.
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Videos
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Gartner talks of 7 best practices to create and retrieve relevant content and knowledge for customers. And eGain Knowledge Hub is the only platform that can get it all done.
Press Releases
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eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced the availability of eGain Knowledge Hub™, the company’s next-gen knowledge management solution.
Products
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Transformed customer service operation across thousands of contact center agents and hundreds of stores with eGain Knowledge for Contact Centers.