Daktela

Daktela provides one app for all your customer communication providing everything you need within one omnichannel solution, connecting voice, email, SMS, WhatsApp, webchat and social media with advanced AI tools that enhance customer experience whilst also reducing cost.

Our powerful cloud contact centre solution ensures you deliver an efficient, effective and consistent level of service to all your customers, no matter what communication channel they use to contact you.

We are small enough to care and large enough to deliver with offices in the UK backed by a global development team putting you at the forefront of technology. Discover how we tailor a solution to your needs, put you ahead of trends and give your business a competitive edge.

Come along and meet our Country Manager on day one of the show, where he'll be showcasing how Technology combined with a Human Touch provides the best experience. 

Technology with a Human Touch - Day 1 at 2.45pm
Discover practical AI solutions that can transform your operations today and shape a successful future. Head to the Contact Centre Technology Theatre at 2.45pm on 29th November, where our Country Manager, Steve McSherry will be exploring 'Technology with a Human Touch'