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ContactBabel Ltd
Stand: CC-E56
ContactBabel is the contact center industry expert. If you have a question about how the industry works, or where it’s heading, the chances are we have the answer.
Our ongoing annual surveys of hundreds of contact centres and thousands of customers provide us with the real data to support our research insights.
We publish over 60 reports each year on every aspect of the contact centre industry, most of which is free to download.
Visit our stand and receive an exclusive copy of our latest research on what the UK contact centre industry can expect in 2025 and beyond, including benchmarking stats, growth rates, the use of technology, the impact of AI on operational challenges and much more.
Address
Millbank HouseRiding Mill
NE44 6HX
United Kingdom
Contact Exhibitor
News
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Last month, we wrote about what UK customers say they most value in a contact centre interaction, with first-contact resolution and short queue times being the factors that most influence customer sat ... -
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Delve into the research supporting one of the key themes, 'Customer Experience,' for this year's expo in collaboration with our Research Partner: CLICK HERE TO VIEW REPORT -
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Delve into the research supporting one of the key themes, 'Business Strategies,' for this year's expo in collaboration with our Research Partner: CLICK HERE TO VIEW REPORT -
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Delve into the research supporting one of the key themes, 'Customer Experience,' for this year's expo in collaboration with our Research Partner: CLICK HERE TO VIEW REPORT -
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With insights built on hard data, the 21st annual edition of "The UK Contact Centre Decision-Makers' Guide" is the largest and most comprehensive study of UK customer contact operations. Covering digi ...