Cognigy is a global leader in conversational AI automation for contact centers. Its low-code platform, Cognigy.AI, enables enterprises to automate customer and employee communications using intelligent voice- and chatbots.
With precise, reliable intent recognition, highly flexible dialogs and seamless integration into backend systems, Cognigy.AI creates superior user experiences, and helps companies reduce support costs and improve scalability. Cognigy.AI is available in SaaS and on-premise environments and supports conversations in any language and on any channel including web, phone, SMS and mobile apps.
Cognigy’s worldwide client portfolio includes Daimler, Bosch, Lufthansa, Salzburg AG and many more. Learn more at cognigy.com.
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Press Releases
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Cognigy, a global leader in omnichannel customer service automation, has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment.
Products
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Cognigy.AI is a powerful low-code Conversational AI platform that enables anyone to create human-like Virtual Agents, faster and easier than ever. For more information please go to https://www.cognigy ... -
Cognigy Voice Gateway is an AI-based solution to deploy virtual voice agents for automated phone conversations. For more information please go to: https://www.cognigy.com/products/voice-gateway -
Cognigy Insights is a powerful conversational AI analytics stack that enables enterprises to improve customer experiences and operational efficiency based on data-driven insights. For more information ...
Documents
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Empowering enterprises to automate high volume customer and employee support requests using intelligent voice- and chatbots, delivering personalized experiences at scale. -
How Conversational AI enables cost reduction, performance improvement, and new possibilities for customer communication