At CloudCX, we want companies and organisations around the globe to be able to deliver great levels of service and support, alongside the best customer experience possible.
Our products help our customers achieve those goals:
QuickTest provides automated contact centre testing, complete with scheduled testing for proactive service monitoring and load testing. Test what you want - voice or digital channels, whenever you want.
OneCG automates the implementation, maintenance and configuration of the Genesys contact Centre platform, providing faster deployment & upgrades, packaged changes and full visibilty of changes being made.
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Products
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OneCG supports a continuous deployment pipeline along with DevOps which allows committing changes to GIT/ repository which will start the CICD pile and the rest CICD pipeline will take care of. It wil ...
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QuickTest – (Automated Testing) Standalone SaaS tool enabling you to perform tests on any channel on any contact centre – quickly, easily, and repeatedly. We test all your channels: IVR/NLU, Chat, Wha ...