Creating great customer engagement is more important than ever this year. Expectations have grown considerably. That`s why Britannic Technologies are here to demonstrate how you can modernise your contact centre to maximise the customer experience and agent productivity.
We are great problem solvers and have a wide portfolio of products and services that will enhance the experience for your staff and your customers, no matter how or when they choose to communicate with you. One Great Experience!
As award-winning specialists in business communications, system integration and managed services. we strategically maximise the contact centre investment of organisations across the UK. Here are just a few reasons to visit us on stand CC-AG80:
- We have a well-chosen and supported portfolio that spans VoIP, call recording, unified communications and networking suited to a blended, hybrid workforce.
- With our AI, digital and cloud-based contact centres, we`re well equipped for tackling digital transformation in the contact centre!
- Our SIP portal NETX2 adds real value to SIP Trunking – gain data insights on calls and manage your own call flows and DR plans.
- If you’re moving to Microsoft Teams, we’ve got call routing, integrated contact centres, phone systems and call recording.
Head over to the Britannic Technologies stand to ask for a demo and book your Discovery session with one of our experts! We`ll show you how you can deliver a 5-star experience.
And don`t miss our talk: Building an effective customer interaction suite with automation and AI.
Merrow Business Park