TREX - A roaring keynote
28 Nov 2024
Keynote Theatre
Employee Engagement & Agent Support
,
Operations
,
Leadership
Introducing TREX - a new concept for our world.
The TREX, once the dominant species in its environment, is back !
No longer confined to Jurassic park, the TREX now strides across our Contact Centre industry and has huge influence on our customers and employees. Few though understand TREX and its huge power, some fear it, some ignore it.
Grab your seat for an ‘I was there moment’ best wear trainers though.
3 questions that will be answered?
- What is TREX ?
- Why is it important.
- How can understanding it improve your contact centre?