AI Agents are becoming as important for customer communication as maintaining a website or mobile app. Why? Because conversations between consumers and businesses are slated to increase 10x over the next ten years.
Good thing, then, that the AI world is evolving at breathtaking pace. GPT-4o is just five months old, and everybody is already waiting for GPT-5. But how do you integrate LLMs safely and reliably in your business context?
We've done that, with Parloa AMP: Your AI Agent Management Platform.
With AMP, you can amplify your customer service experience by designing AI agents with the skills needed to handle any contact center use case, and get the best out of generative AI in every consumer interaction.
In this session, Axel Dittmann (Chief Evangelist at Parloa) will offer an overview of how the future of customer communication will work, and what the everyday genAI customer experience will be.

Key Takeaways:

• Why are AI Agents becoming as important for customer communication as a website or a mobile app?
• How do you integrate LLMs safely and reliably in your business context?
• How does the future of customer communication look like?