The Call & Contact Centre Expo Awards 2020

Recognising the very best in Call & Contact Centre Innovation.

The Call & Contact Centre Expo Innovation Awards will celebrate the best talent within the customer engagement world, as well as honour the latest innovation transforming our contact with our customers.

This is an incredible opportunity for our visitors to take their industry knowledge beyond the present and into the future, and gain that crucial upper hand in an increasingly competitive market! In all there are four awards up for grabs, and our panel of distinguished judges will decide which exhibitors should walk away with these prestigious awards, after each finalist has showcased their product or service in front of a live audience!

Make your way to the Awards Area and witness first-hand the future of the industry!

The Judges

The Awards

Security Solution of the Year

Best Engagement Solution

Best Communications Provider

Security Solution of the Year

This award credits the importance of compliance and trust within the provision of customer experience. It is open for providers of secure payment and other data security and storage solutions.

2020 Nominees

Stand No: 2170


Stand No: 1982


Stand No: 2616


Best Engagement Solution

This award recognises the challenges faced in employee and customer engagement - from workforce management and gamification to customer management technology.

2020 Nominees

Stand No: 1920


Stand No: 1820


Stand No: 1770


Stand No: 1700


Best Communications Provider

A celebration of the potential that efficient communication solutions can have on improving business innovation, profitability, collaboration, and customer experience.

2020 Nominees

Stand No: 2130


Stand No: 1530


Stand No: 2320


Stand No: 1500