Unleash the potential of Voice Virtual Assistants: success stories with impact on customer experience and cost efficiency
16 Nov 2021
The Connected Contact Centre Theatre
This session will explore how voice virtual assistants are helping the biggest companies in the world to ease the interaction between them and their customers, with a clear impact on customer experience and cost efficiency in a hyper connected world. Drawing on real-life examples from companies around the world, such as BBVA and T-Mobile, we will discuss how those companies overcome their challenges with the help of our technologies and how they became a role player into the voice AI innovation sector.