2021 Programme (2022 coming soon)



The key role of Private Cloud and Contact Center VAR's experts to support ambitious Customer Relations Strategies

16 Nov 2021
Contact Centre Transformation Theatre
In a world where the Customer Relation is becoming essential to brands, and where companies are putting it at the core of their strategies, the Contact Center is being more and more integrated to other internal processes such as digitized processes or Brick-and-mortar customer journeys. In that context, a choice is to be made between off-the-shelf type of solutions versus highly customisable and configurable types of solutions. From that perspective, Private Cloud and hybrid solutions are a more than relevant alternative when combined with contact center expert integrator know-how. Come and learn about this powerful approach having the benefit of Cloud Offers and Pro's of a dedicated environment are selected by so many leading edge companies for their long term evolution.
Antoine Doumenc, VP Sales & Partner Success - KIAMO

Sponsored by: