2021 Programme (2022 coming soon)

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The integrated contact centre - how we deliver efficiency and experience with Amazon Connect

16 Nov 2021
The Connected Contact Centre Theatre
In this seminar we'll present how we deliver end to end CX solutions across multiple channels with Amazon Connect. Integrating back end data sources and other contact centre tooling to drive supercharged efficiency, and customer experience, in a single pane of glass.
Speakers
Matt Cowell, Sales & Marketing Director - SmartAgent

Sponsored by:

SmartAgent