2021 Programme (2022 coming soon)



Is Big Brother here to stay?

17 Nov 2021
CCC Keynote Theatre

The rise of Employee Monitoring during the pandemic has caused alarm, distrust and, in some instances, hefty fines. In this talk, Katie will explore why companies have been so quick to jump on this controversial bandwagon, the impact this has had on the employee experience and recommend a new way of using technology to empower employees and deliver stand-out customer experiences.

Katie Gibbs, Founding Partner - Emergence HQ