2021 Programme (2022 coming soon)



Improving Employee Engagement at Zen Internet with a People-First Philosophy

16 Nov 2021
Next Generation Contact Centre Theatre
Zen believe in creating a great place to work and continually hit the Sunday Times 100 Best Companies to work for. With a people-centric approach at the heart of everything they do, they implemented a WFM solution to boost employee engagement.
Alex Stenton-Hibbert, Workforce Engagement Management Account Director - Business Systems
Scott Budding, WPO Manager - Business Systems

Sponsored by:

Business Systems