2021 Programme (2022 coming soon)

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Immersive training and engaging collaboration are more important than ever

17 Nov 2021
Contact Centre Technology Theatre
The global pandemic has changed the way in which we work, probably forever. Over the last 18 months contact centres have needed to quickly embrace homeworking, often with little time to prepare new policies, guidelines, and processes. With more people than ever working remote from the office, how can you provide effective training and collaboration sessions? To keep staff informed, engaged, energised, and coordinated whilst retaining culture and ensuring your staff are aligned as a team. In this session we'll look at how to effectively bridge the remote/ hybrid working gap for training and collaboration with X2O OneRoom, a unique and innovative approach to immersive, engaging learning and collaboration no matter where you may be located.
Speakers
Jason Shave, Solutions Consultant - X2o Media

Sponsored by:

X2o Media