2021 Programme (2022 coming soon)

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10 Ways Covid has Changed the Contact Centre Forever

16 Nov 2021
Smarter Collaboration Theatre
Independent Consultant Joel Barnett explains the ten ways that Contact Centres have radically changed as a result of the pandemic. What's good, what's bad and why there is no going back.
Speakers
Joel Barnett, Lead Consultant - StableLogic

Sponsored by:

StableLogic