2020 Programme

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The end of the contact centre headset as you know it

11 Nov 2020
Theatre 11 - Contact Centre Technologies

A future outlook of where the professional Contact Center headset will evolve into, driven by global market developments, Environment impact and Sustainability responsibility for both customers as vendors.

Morgan de Ruiter - JPL Telecom Limited
Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact