2020 Programme

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2020 Programme

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CCC Keynote Theatre 2
RingCentral-Logo
  1. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  2. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  3. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  4. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  5. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  6. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  7. CCC Keynote Theatre 2
SCCB Keynote Theatre 3
8X8-logo
  1. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  2. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  3. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  4. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  5. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  6. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
Theatre 10 - The Future of Customer Contact
RingCentral
  1. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  2. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  3. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  4. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  5. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  6. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  7. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
Theatre 11 - Contact Centre Technologies
Atos-Nice-InContact-Logo
  1. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  2. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  3. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  4. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  5. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  6. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
Theatre 12 - Contact Centre Transformation
logmein
  1. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  2. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  3. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  4. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  5. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transformation: Sponsored by Bold360 by LogMeIn
  6. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  7. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
Theatre 13 - The Connected Contact Centre
Verbio-Logo
  1. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  2. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  3. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  4. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
Theatre 17 - The Evolving Contact Centre
TTEC
  1. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  2. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  3. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  4. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  5. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  6. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  7. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
Theatre 8 - The Modern Contact Centre
MSG91
  1. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  2. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  3. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  4. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  5. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  6. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  7. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
Theatre 9 - Next Generation Contact Centre
twilio-logo
  1. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  2. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  3. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  4. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  5. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  6. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
CCC Keynote Theatre 2
RingCentral-Logo
  1. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  2. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  3. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  4. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  5. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
  6. CCC Keynote Theatre 2
    Sponsors
    CCC Keynote Theatre 2: Sponsored By Ring Central
SCCB Keynote Theatre 3
8X8-logo
  1. SCCB Keynote Theatre 3
  2. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  3. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
  4. SCCB Keynote Theatre 3
    Sponsors
    SCCB Keynote Theatre 3: Sponsored by 8x8
Theatre 10 - The Future of Customer Contact
RingCentral
  1. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  2. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  3. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  4. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  5. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
  6. Theatre 10 - The Future of Customer Contact
    Sponsors
    Theatre 10 - The Future of Customer Contact: Sponsored By Ring Central
Theatre 11 - Contact Centre Technologies
Atos-Nice-InContact-Logo
  1. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  2. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  3. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  4. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  5. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  6. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
  7. Theatre 11 - Contact Centre Technologies
    Sponsors
    Theatre 11 - Contact Centre Technologies: Sponsored by Atos & Nice InContact
Theatre 12 - Contact Centre Transformation
logmein
  1. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  2. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  3. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  4. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  5. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transoformation: Sponsored by Bold360 by LogMeIn
  6. Theatre 12 - Contact Centre Transformation
    Sponsors
    Theatre 12 - Contact Centre Transformation: Sponsored by Bold360 by LogMeIn
Theatre 13 - The Connected Contact Centre
Verbio-Logo
  1. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  2. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  3. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  4. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
  5. Theatre 13 - The Connected Contact Centre
    Sponsors
    Theatre 13 - The Connected Contact Centre: Sponsored by Verbio Technologies
Theatre 17 - The Evolving Contact Centre
TTEC
  1. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  2. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  3. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  4. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  5. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  6. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
  7. Theatre 17 - The Evolving Contact Centre
    Sponsors
    Theatre 17 - The Evolving Contact Centre: Sponsored by TTEC
Theatre 8 - The Modern Contact Centre
MSG91
  1. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  2. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  3. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  4. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  5. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
  6. Theatre 8 - The Modern Contact Centre
    Sponsors
    Theatre 8 - The Modern Contact Centre: Sponsored by MSG91
Theatre 9 - Next Generation Contact Centre
twilio-logo
  1. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  2. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  3. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  4. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  5. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio
  6. Theatre 9 - Next Generation Contact Centre
    Sponsors
    Theatre 9 - Next Generation Contact Centre: Sponsored By Twilio