Zain Patel will be speaking in the following theatres:
Theatre 18 - Thursday 15.30 - 16.00: Making Digital Human
About Zain Patel
Zain is the Managing Director of Merchants SA and has spent more than 18 years in Contact Centres driving and delivering CX solutions. He has led a number of important CX transformational programmes centred around the core fundamentals of Customer First.
He is a hands on leader that is passionate about making a difference in the lives of his people and the customers they serve.