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27 & 28 MARCH 2019


Tom Davies: Speaking at the Call and Contact Centre Expo

Tom Davies


Telephone payments - are you staying on the right side of the law?

Every contact centre that accepts credit and debit card payments over the telephone should be PCI DSS compliant. But what does that really mean? And how can customers be sure that their card data is completely safe? Tom Davies, Technical Director at Ultracomms gives some guidance on the best ways to secure your telephone payment processes and reduce the risk of card fraud for your customers, and your business.

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