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27 & 28 MARCH 2019


Thomas Rødseth: Speaking at the Call and Contact Centre Expo

Thomas Rødseth


The Dream Contact Centre: Seamless Integration, Seamless Customer Service

For many years, businesses have relied on on-premise telephony solutions that have increased the internal complexity of their operations. Even today, many choose best-of-breed SaaS solutions from different vendors to address the different challenges of managing increasingly demanding customers. This seminar will talk about how you can address these challenges and how businesses leaders, without the support of IT, can bring the pieces together to build a dream contact centre.

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