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27 & 28 MARCH 2019


Stuart Jackson: Speaking at the Call and Contact Centre Expo

Stuart Jackson


Enhancing stakeholder engagement and ROI from your customer feedback strategy

The focus of this seminar is the efficacy of Customer Insight strategies beyond pure measurement: where the pitfalls lie and how semantic feedback can be adopted in a manageable and effective way in order to provide tangible ROI for businesses across various functions and for multiple outcomes.

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