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18 & 19 MARCH 2020

ExCeL LONDON

Steve Prodger, CRO, SmartAction: Speaking at the Call and Contact Centre Expo

Steve Prodger, CRO, SmartAction

SmartAction

The Top 5 Use Cases for AI-Powered Virtual Agents

Customer behaviors have changed, and Customer Experience is the #1 problem facing businesses today. This interactive session will explore how leading global organizations have successfully implemented AI-powered virtual agents and the top use cases for AI automation in the contact centre.

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Steve Prodger, CRO, SmartAction will be speaking in the following theatres:

Theatre 20 - Wednesday 12.30 - 13.00: The Top 5 Use Cases for AI-Powered Virtual Agents