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18 & 19 MARCH 2020


Sally Greenaway & David Richardson: Speaking at the Call and Contact Centre Expo

Sally Greenaway & David Richardson

Premier CX

Music – What is it Good For….???

Does Your Contact Centre Music Improve the Customer Experience? How the choice of music impacts upon customers’ mood states and what it says about your brand.

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Sally Greenaway & David Richardson will be speaking in the following theatres:

Theatre 20 - Wednesday 15.30 - 16.00: Music – What is it Good For….???