Nick Beardsley and Shameem Smillie
The AI Influence on Customer Experience
Loyalty is no longer based on price or product – it’s fostered by having great experiences, time and time again. Having a thorough and effective omni-channel strategy is crucial to a modern business’s success, and AI is only amplifying customer expectations. Olive Communications in partnership with Mitel and Google will look at how digital workplace technology can improve customer experience, streamline operational efficiencies and reduce costs in order to stay competitive.