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18 & 19 MARCH 2020


Murray Grubb Jnr: Speaking at the Call and Contact Centre Expo

Murray Grubb Jnr

Director of Customer and Citizen Experience  -  Oracle Corporation

Innovation Award Judge

Murray will be judging...

Security Solution of the Year - Thurs 12:30

This award credits the importance of compliance and trust within the provision of customer experience. It is open for providers of secure payment and other data security and storage solutions.

Best Engagement Solution - Thurs 14:00
This award recognises the challenges faced in employee and customer engagement - from workforce management and gamification to customer management technology.

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Murray Grubb Jnr will be speaking in the following theatres: