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18 & 19 MARCH 2020

ExCeL LONDON

Morgan de Ruiter: Speaking at the Call and Contact Centre Expo

Morgan de Ruiter

JPL Telecom Limited

The end of Contact Centre headsets as we know it

A future outlook on how the professional Contact Centre headset as we know it today, will evolve, driven by global market developments, Environmental impacts and Sustainability responsibilities for both customers and vendors.

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Morgan de Ruiter will be speaking in the following theatres:

Theatre 17 - Wednesday 12.30 - 13.00: The end of Contact Centre headsets as we know it

Theatre 17 - Thursday 11.45 - 12.15: The end of Contact Centre headsets as we know it

About Morgan de Ruiter

Morgan de Ruiter is the Business Development Director for JPL and is a Sales & Marketing Specialist on, Professional Headsets, IP Telephony, Unified Communications, Collaboration, UCAAS, SAAS and Business Transformation with more than 22 year experience in the telecom industry.
Morgan joined JPL Telecom in May 2018 after spending more than 8 years leading Plantronics EMEA Strategic Alliance department. During which time he built a global understanding of the mega trends and influences that will change this market in the forthcoming 5 years. Morgan’s focus is on the technology translation to business benefits & drivers but lately has added Sustainability to his field of expertise.
The following brands are included in his field of knowledge. JPL, Plantronics, Jabra, Sennheiser, AVAYA, Alcatel, Cisco (UCM, Spark, UCCX, UCCE), Genesys, Broadsoft, Mitel, Microsoft S4B and Unify.