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18 & 19 MARCH 2020

ExCeL LONDON

Micah Solomon: Speaking at the Call and Contact Centre Expo

Micah Solomon

Four Aces Inc.

Ignore Your Customers (And They’ll Go Away)

What’s latest, and what’s timeless, in delivering exceptional customer service and building a superior customer experience in this age of global competition, social media, AI innovation, and endless distractions. Hands-on experience, best practices, and culture-building insight from the greatest companies of our time including Apple, The Ritz-Carlton Hotel Company, Zappos, and more, from one of today’s top authors and influencers on customer service and the customer experience.

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Micah Solomon will be speaking in the following theatres: