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18 & 19 MARCH 2020

ExCeL LONDON

Matt Clare & Pak Ming Wan: Speaking at the Call and Contact Centre Expo

Matt Clare & Pak Ming Wan

Mitel & Google

Integrating AI into Customer Experience

To stay competitive, businesses need to be willing to evolve and leverage the best, most innovative communications technologies to ensure their customer experience is more personalised and responsive.
Machine learning and AI are revolutionizing the way contact centres operate, from self-service options to virtual agents and agent assist.
Join us to hear first-hand from Matt Clare, Mitel and Pak Ming Wan, Google to discover how we are driving intelligent customer experiences.

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Matt Clare & Pak Ming Wan will be speaking in the following theatres:

Keynote 4 - Wednesday 14.45 - 15.15: Integrating AI into Customer Experience