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27 & 28 MARCH 2019


Jason Roos: Speaking at the Call and Contact Centre Expo

Jason Roos


Familiarity breeds loyalty. A local language for a global business.

In this session, Cirrus’ CEO Jason Roos will be demonstrating the next generation of real-time audio translation services for contact centres. Many contact centres provide a global support service and research has proven that customers engage better in their own language. This innovative solution detects the country of origin of a call and offers the customer a choice of simultaneous translation, with a corresponding transcription.

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