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18 & 19 MARCH 2020

ExCeL LONDON

Ilhan Karakoc (Sestek) & Gokhan Kantar (Cigna Finans): Speaking at the Call and Contact Centre Expo

Ilhan Karakoc (Sestek) & Gokhan Kantar (Cigna Finans)

Sestek & Cigna Finans

How Speech Analytics Helps CCs Increase Revenue in Double Digits

With the implementation of Sestek Speech Analytics in its call centre, Cigna Finans increased telemarketing agent quality and performance to achieve higher sales numbers.

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Ilhan Karakoc (Sestek) & Gokhan Kantar (Cigna Finans) will be speaking in the following theatres:

Theatre 19 - Thursday 15.30 - 16.00: How Speech Analytics Helps CCs Increase Revenue in Double Digits