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18 & 19 MARCH 2020

ExCeL LONDON

Glen Blow: Speaking at the Call and Contact Centre Expo

Glen Blow

Cirrus

The real-world benefits of artificial intelligence.

AI is already changing the way we engage with customers. In this session Glen Blow, Product Director at Cirrus, discusses the difference between good AI and bad AI. Discover how to leverage the potential of a conversational AI and how to move beyond a scripted FAQ to create a new revenue stream using AI. The session includes a live demonstration of a conversational AI in action.

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Glen Blow will be speaking in the following theatres:

Theatre 23 - Thursday 11.45 - 12.15: The real-world benefits of artificial intelligence.