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18 & 19 MARCH 2020

ExCeL LONDON

Andrew Skipsey: Speaking at the Call and Contact Centre Expo

Andrew Skipsey

M12 Solutions

Connected Properly? Real Single Source? The Reality is revealed!

“Connectivity is King” – Modern Contact Centres are mission critical and the need for proven Gigabit speed, superb performance and inbuilt resilience is reality. M12 explains what a true single-source provider can look like and reveals the main pitfalls of multi-layer distribution models. With live examples, this presentation simplifies the very complex and proves that getting it right fuels growth and transforms performance. You’ll be informed, entertained and wowed! Please visit!

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Andrew Skipsey will be speaking in the following theatres:

Theatre 20 - Wednesday 16.15 - 16.45: Connected Properly? Real Single Source? The Reality is revealed!