Speakers

  • Dr Nicola Millard: Speaking at the Marketing Technology Expo

    Dr Nicola Millard
    BT Global Services

    Botman vs. SuperAgent: how intelligent technologies will shape the future of the contact centre

  • Stuart Eames: Speaking at the Marketing Technology Expo

    Stuart Eames
    Operational Improvement Manager for Waitrose

    Harnessing the Voice of the Employee to drive business innovation in Waitrose

  • Georgine Owens: Speaking at the Marketing Technology Expo

    Georgine Owens
    Perform Group

    Supporting customers with robots-what does it mean?

  • Jeremy King: Speaking at the Marketing Technology Expo

    Jeremy King
    PCI Security Standards Council

    Protecting Telephone Based Card Payments

  • Dave Thomson: Speaking at the Marketing Technology Expo

    Dave Thomson
    Salesforce

    The Call Centre is Dead – Long Live the AI-Powered Contact Centre!

  • Bob Stella: Speaking at the Marketing Technology Expo

    Bob Stella
    Head of Best Practice in Insight at The Forum

    Turning “change” into your engagement strategy

  • Jo Causon: Speaking at the Marketing Technology Expo

    Jo Causon
    Institute of Customer Service

    The state of customer satisfaction in the UK

  • Danny Singer: Speaking at the Marketing Technology Expo

    Danny Singer
    Noetica

    Responsible Outbound: Predictive Dialling with 0% Dropped Calls

  • Mark Oppermann: Speaking at the Marketing Technology Expo

    Mark Oppermann
    Webio

    AI, Chatbots & Conversational Messaging is the Future are you Ready?

  • Dr Ladan Baghai-Ravary: Speaking at the Marketing Technology Expo

    Dr Ladan Baghai-Ravary
    Aculab PLC

    VoiSentry: Flexible, Scalable, Speaker Verification with Integrated Multi-Factor Authentication.

  • Felix Winstone: Speaking at the Marketing Technology Expo

    Felix Winstone
    Talkative

    The end of phone numbers? Understanding website-based voice calling

  • Sam Boyle: Speaking at the Marketing Technology Expo

    Sam Boyle
    Inbenta

    Why your business needs an enterprise-class chatbot

  • Tony Smith: Speaking at the Marketing Technology Expo

    Tony Smith
    PCI Pal (U.K) Limited

    Compliance and the Contact Centre

  • Melissa Frost: Speaking at the Marketing Technology Expo

    Melissa Frost
    Premier CX

    YOU HAD ME AT HELLO: Emotion in an Automated World

  • Jonathan Sharp: Speaking at the Marketing Technology Expo

    Jonathan Sharp
    Britannic Technologies

    Connecting Digital Platforms & Multichannel into the Contact Centre with WebRTC

  • Simon Beeching: Speaking at the Marketing Technology Expo

    Simon Beeching
    Syntec CardEasy

    Securing card payments in call centres, whilst improving customer experience

  • Steve Walker: Speaking at the Marketing Technology Expo

    Steve Walker
    M12 Solutions Ltd

    Voice Enabling Web Sites

  • Richard Pennington: Speaking at the Marketing Technology Expo

    Richard Pennington
    4net Technologies Ltd

    The Changing Face of Customer Contact

  • Adam Samuels: Speaking at the Marketing Technology Expo

    Adam Samuels
    Diabolocom

    Leverage your customer data and offer a smarter Customer Experience!

  • Max Yoder: Speaking at the Marketing Technology Expo

    Max Yoder
    Lessonly

    Do Better Work

  • Micah Peterson: Speaking at the Marketing Technology Expo

    Micah Peterson
    ProcedureFlow

    Solving the Mystery - How To Make Your Agents Experts Faster

  • Dee Nilles: Speaking at the Marketing Technology Expo

    Dee Nilles
    GamEffective

    Why Gamification belongs in your Contact Centre!

  • Chris Dealy: Speaking at the Marketing Technology Expo

    Chris Dealy
    injixo

    Successfully implementing WFM in a busy contact centre: 12 top tips

  • Manveer Mangat: Speaking at the Marketing Technology Expo

    Manveer Mangat
    Sesui

    OMNICHANNEL – DOES IT NEED OMNIAGENTS, UNICORNS AND OTHER FANTASTICAL BEASTS?

  • David Mack: Speaking at the Marketing Technology Expo

    David Mack
    Maximum Network Solutions

    Would you buy your car from a Greengrocer?

  • Ian Moyse: Speaking at the Marketing Technology Expo

    Ian Moyse
    Natterbox Limited

    How to Exceed Customer Experience Demands in 2018

  • Jiggs O’Sullivan and Beverley McIntyre: Speaking at the Marketing Technology Expo

    Jiggs O’Sullivan and Beverley McIntyre
    GFM ClearComms

    OUTSOURCING VS. INSOURCING – THE PROS AND CONS YOU NEED TO KNOW

  • Brian Martin: Speaking at the Marketing Technology Expo

    Brian Martin
    Spitch

    2018 – The Year Of Regulation!

  • Ross Knap: Speaking at the Marketing Technology Expo

    Ross Knap
    CallPage

    How to increase inbound calls from website

  • Helen Beaumont Manahan: Speaking at the Marketing Technology Expo

    Helen Beaumont Manahan
    BPA Quality

    Latest trends in Quality and knowing what good looks like

  • Jonathan Anguelov: Speaking at the Marketing Technology Expo

    Jonathan Anguelov
    Co-founder & COO at Aircall

    Your Other Sales Team: Selling From the Support Desk

  • Matthew Bryars: Speaking at the Marketing Technology Expo

    Matthew Bryars
    Aeriandi

    Contact Centre Security and Compliance entirely from the Cloud

  • Tom Davies: Speaking at the Marketing Technology Expo

    Tom Davies
    Ultracomms

    Telephone payments - are you staying on the right side of the law?

  • Lynn Hunsaker: Speaking at the Marketing Technology Expo

    Lynn Hunsaker
    ClearAction Continuum

    How to Engage Upstream Functions to Increase Customer-Facing Value

  • Rob Scott: Speaking at the Marketing Technology Expo

    Rob Scott
    UC TODAY

    Down the Contact Centre Rabbit Hole - Vendor Analysis 2018

  • Jay Blazensky: Speaking at the Marketing Technology Expo

    Jay Blazensky
    VoiceBase

    Speech Analytics for the Cloud

  • Steve Prodger: Speaking at the Marketing Technology Expo

    Steve Prodger
    SmartAction

    Designing a Self-Service Strategy for a Seamless Customer Experience

  • Rick Kirkham: Speaking at the Marketing Technology Expo

    Rick Kirkham
    Customer Touch Point

    How To Influence Behaviour Within Customer Journeys

  • Kobus van der Westhuizen: Speaking at the Marketing Technology Expo

    Kobus van der Westhuizen
    Genii AI & Analytics

    Ai applied: From Pain to Gain – A case study

  • Jim Rees: Speaking at the Marketing Technology Expo

    Jim Rees
    The Emotional Intelligence Guru

    Emotional Intelligence (A Game Changer for Sales Leaders)

  • Raymond Wright: Speaking at the Marketing Technology Expo

    Raymond Wright
    Lead Forensics

    How to get past the gatekeeper and increase sales

  • Lee McQueen: Speaking at the Marketing Technology Expo

    Lee McQueen
    Raw Talent Academy

    Attracting, Retaining & Developing Sales Talent to Grow your Sales

  • Lyndon Nicholson: Speaking at the Marketing Technology Expo

    Lyndon Nicholson
    Buffalo7

    Blow Away Your Competition At The First Sales Meeting

  • Jo Keeler: Speaking at the Marketing Technology Expo

    Jo Keeler
    Belbin

    Harnessing the power of Sales TEAMS to Increase Sales Effectiveness

  • Dave Smith: Speaking at the Marketing Technology Expo

    Dave Smith
    Dogu AS (SalesScreen)

    The world's leading industry expert in gamification

  • Richard West: Speaking at the Marketing Technology Expo

    Richard West
    Red Flag Alert

    To improve efficiency, sell to the known – not the unknown

  • Steve Hunt: Speaking at the Marketing Technology Expo

    Steve Hunt
    Libris Systems

    How to be the first to make a first impression

  • Derry Holt: Speaking at the Marketing Technology Expo

    Derry Holt
    Stormburst Studios

    Gamification of Sales – The What, Why and How

  • Mandy Evill: Speaking at the Marketing Technology Expo

    Mandy Evill
    quantum Leap

    Learn what really stops sales teams from reaching outstanding results

  • Mr Nadeem Shaikh: Speaking at the Marketing Technology Expo

    Mr Nadeem Shaikh
    SMART Way Forward

    Invest in your people today, watch your business grow tomorrow / Recognising your leadership style and adapting it to your team

  • Jake Hughes: Speaking at the Marketing Technology Expo

    Jake Hughes
    LG Recruitment LTD

    Recent advances in technology means world of recruitment is constantly evolving

  • Tim Peniston-Bird: Speaking at the Marketing Technology Expo

    Tim Peniston-Bird
    Orangutan

    The Incentive Code – supercharge sales through promotions and incentives

  • Simon Cornford: Speaking at the Marketing Technology Expo

    Simon Cornford
    Trip Builder

    How to double the productivity of your sales team

  • Antony Young: Speaking at the Marketing Technology Expo

    Antony Young
    Demuto

    Data Rich but Data poor

  • Maria Sundström: Speaking at the Marketing Technology Expo

    Maria Sundström
    LiiD

    Data drived Sales Management

  • Dale Cree: Speaking at the Marketing Technology Expo

    Dale Cree
    Product Earth Solutions

    Hitting the numbers

  • Peter Schlecht: Speaking at the Marketing Technology Expo

    Peter Schlecht
    The SaaS Co.

    How Artificial intelligence will impact sales

  • Bob Hayward: Speaking at the Marketing Technology Expo

    Bob Hayward
    Rikki Hunt Associates

    How to Punch Above Your Weight

  • Darren Hilton : Speaking at the Marketing Technology Expo

    Darren Hilton
    Floqo

    Boost Productivity in Four Easy Steps

Some displayed speakers are from the co-located B2B Marketing expo 2017, many are returning to give similar talks at this event in 2018, with even more top names and hot topics added. The full 2018 speaker schedule will be released here shortly.