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27 & 28 MARCH 2019

ExCeL LONDON

Stuart Knight & Jitender Singh: Speaking at the Call and Contact Centre Expo

Stuart Knight & Jitender Singh

Conduit Global

Transforming CX - from a back-office function to boardroom priority

Learn about current industry trends on how some of the leading companies are transforming their CX through intelligent deployment of Omnichannel interactions, adopting digital strategies, AI, IOT, leveraging automation through BOT deployment, self-service, channel deflection and agent empowerment; all delivered via a single pane of glass driving efficiencies and enabling greater customer centricity through powerful analytics.

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Stuart Knight & Jitender Singh will be speaking in the following theatres:

Theatre 21 - Wednesday 11.00 - 11.30: Transforming CX - from a back-office function to boardroom priority