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27 & 28 MARCH 2019

ExCeL LONDON

John Keane and Stephen Fulton: Speaking at the Call and Contact Centre Expo

John Keane and Stephen Fulton

Veritone

Spotlight on Audio Communication Compliance for Call and Contact Centers

Global regulators require Call & Contact Centers implement proactive compliance programs for their audio.

Attendees will learn how new technologies are disrupting simple phonetic search technologies being the main methods for speech to text processing; AI techniques using Deep Neural Networks, Recurrent Neural Networks, Etc.; Veritone's platform; multiple engines, cognition classes, CPU & GPU technologies advances available for scalable cloud-based processing.

Discover why this matters - and why now.

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John Keane and Stephen Fulton will be speaking in the following theatres:

Theatre 21 - Wednesday 15.30 - 16.00: Spotlight on Audio Communication Compliance for Call and Contact Centers