The C&UX Expo logo

27 & 28 MARCH 2019

ExCeL LONDON

Illay Rennert & Doron Gower: Speaking at the Call and Contact Centre Expo

Illay Rennert & Doron Gower

KMS lighthouse

HOW DO YOU ENSURE YOUR CUSTOMERS GET THE ANSWERS THEY NEED?

Customers reach organizations through a variety of channels in search of an answer to a question, support or sales. What are the processes and procedures in place to ensure customers receive accurate and consistent information in every
interaction?

During this session we will discuss the key challenges, what organizations are currently doing and explain Lighthouse’s solution.

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Illay Rennert & Doron Gower will be speaking in the following theatres:

Theatre 21 - Thursday 12.30 - 13.00: HOW DO YOU ENSURE YOUR CUSTOMERS GET THE ANSWERS THEY NEED?