The C&UX Expo logo

18 & 19 MARCH 2020


Introducing to you the Customer & User Experience Expo!

Prepare to witness what is expected to be the largest and greatest industry event in Europe, on the 27th & 28th March at ExCeL London! As you may all know already, the Call & Contact Centre Expo is running alongside the B2B Marketing Expo, Marketing Technology Expo and Sales Innovation Expo. But this is not all…

We have a ton of exciting news in store and fantastic opportunities that you can expect from 2019. We tried keeping it under-the-wraps but it’s finally time to announce that we have a new show landing, that will run alongside Call & Contact Centre Expo! We’d like to welcome to the family C+UX Expo - the ultimate destination to optimise your customer experience and user experience strategy!

According to a survey by Walker, customer experience will become the brand key differentiator by 2020, overtaking price and product. This got us thinking for months and we finally came up with a show that is here to help businesses create an environment where their customers feel appreciated and special.

84% of companies who are actively working towards an improved customer service report that their efforts have resulted directly in an increase in revenue, a trend which has seen the CX industry reach a current value of $16.9B, and rising. So why shouldn’t you be one of them? We are here to help you reach these goals!

March 2019 will bring you what it is expected to be the best CX & UX show the UK has ever seen! Having experts in all areas, including cloud, mobile CX, chatbots, CRM & many more, we will open our doors on the 27th & 28th March and expect each and every single one of you to be there! Clear your schedule, get your tickets and come and collect all the advice and tips that you can, to give your business a chance to grow and excel, because Customer & User Experience Expo it is THE place to be!