Artificial Intelligence is a Critical Component

Understanding your customers: It would appear knowledge retention or at least access to knowledge/content is big business as employer-sponsored employee communication platform, Slack continues to grow from strength to strength. But...
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Contact Centres and Cloud Computing Solutions

In the consumer-driven world of customer service, support and contact centres, it becomes increasingly important to stay ahead of the curve and remain at the forefront of innovation. Developing a...
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Why Invest in Sales Leadership?

Historically, there has also been an absence of high quality training focused specifically for sales leaders. Instead, sales managers are often included in regular/generic management training programmes which are...
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3 Fun Ways to Celebrate Sales Wins

What fearless leader doesn't want to be adored by their subordinates? And what teammate doesn't want to feel like the one who hit the game-winning shot? Well, when an individual win...
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7 Tips for Getting the Most out of Your CRM System

Why is it that the benefits of such powerful tools are rarely reaching their full potential? Well, there are a few answers....
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Are you emotionally engaging your customers?

Emotional engagement could take the form of Marketing towards significant life events, poignant relationships, or simply a correlation between the product and emotions that inspire consumers (love, excitement, well-being, etc.) If...
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10 (MORE) Ways to Boost the Productivity of Your Sales Team

The better you are at celebrating the successes, the stronger your company culture will be. And at the end of the day, a strong sales culture can accomplish just about anything. ...
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Buying is About Thinking: How to Get Inside a Customer’s Head

For a quick and simple way to get inside a prospect or customer's head and understand their mental processes, try using the Whole Brain® Model, a metaphor for how people tend...
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10 Ways to Boost the Productivity of your Sales Teams

The number one problem most sales reps face is that they spend too much time trying to sell and not enough time trying to educate. Intelligent customer buy products that they...
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Why Your Sales Training Isn’t Making an Impact

Too many sales leaders are wasting time and risking revenue—not to mention doing a disservice to their salespeople and to the customers their organizations serve—because they’re not paying attention to the...
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5 Great Tips for Value-Based Sales Discussions by Ian Hirst, CEO, Greenbank Ltd

We live in an increasingly technologically-enabled world in which buyers can easily compare, contrast and (rightly) distrust product-focused sales pitches. For sales teams who don’t adapt their approach, there are...
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If you’re a Director shouldn’t you be too busy to make cold calls?

Small businesses are the backbone of our economy. They're a chance for individuals to shine and excel at the things they're good at. But that’s the thing; Directors should not...
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How to Increase Motivation without Increasing Salaries

Motivation is the backbone of employee success because people who are engaged in what they do will perform at a much higher level than their peers who are just trying to...
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Sales Objections and How to Tackle Them

Handling sales objections is the key difference between average and successful sales personnel. The more effectively you can handle and resolve sales objections, the more successful your sales career can be. ...
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Disruption in Telesales Technology – SaaS Outbound Platform Autom8 Connect

Time to Rethink Expensive Outbound Dialling Software...
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