Solvemate is a SaaS platform for customer service automation.
Solvemate's virtual agent instantly resolves the majority of requests by actively guiding the user/end user to the right answer. If a human agent is needed, the user is efficiently routed to the right person.
Through machine learning, training the virtual agent is easy: continuously improving the performance, the agent also suggests further training when needed.
Going-live is quick and easy and can be done in just a few days. Solvemate integrates with your existing workflows to automate repetitive tasks. This allows you to offer 24/7 support, while getting better insights and saving costs.