With Syntelate XA, handle all channels from one simple interface.
Use our simple drag-and-drop design tools to design the perfect desktop for your contact centre agents. They'll use their desktop to help your customers by voice, email, SMS, web chat and social media, and they'll easily be able to blend across channels.
Syntelate XA lets you pull all your data and all your systems into one unified agent desktop, giving your agents just one screen to use when handling customer interactions.
Tel: 0141 552 8800