Inbenta is a global leader in a new class of enterprise AI and semantic search technology for customer support and e-commerce.
Powered by natural language processing, Inbenta`s products are used by over 250 enterprise companies to drastically boost self-service, enhance customer experience, increase conversions, and cut down on support costs by helping customers find exactly what they need.
Our AI and chatbot solutions understand customers in their own, colloquial language. Using patented methods, we are able to identify a query`s meaning rather than its keywords and intelligently direct customers to products, contents, and FAQs on your site before they try contacting your support agents.
The result: improved customer experience, reduced support costs, and 90% self-service rates.
Tel: 34 902 646 579