Leading UK B2C contact centres rely on the FLG platform to empower their lead generation and new business teams to win new customers and delight them.
The FLG family of products are designed to help consumer-focussed businesses of all shapes and sizes convert more sales leads into deals. At every stage in your sales cycle, the FLG product family keeps you one-step ahead, absorbing leads from multiple sources including web, text message (SMS) and chatbot platforms. FLG then automatically allocates leads to the right teams or agents within your business, tracking and managing their progress and providing powerful tools that allow your teams to communicate directly with your customers.
When you combine this core lead processing functionality with powerful, customisable reporting, two-way email, SMS, analytics, visual workflows, intelligent agent routing, direct integration with hundreds of 3rd party systems and powerful chatbot agents, then you have the most complete consumer-based lead management platform possible.
Tel: 01282 798 545