Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we`ve enabled organizations around the globe to win - by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration - in the cloud, on-premise or a hybrid of both. To grow your business, we`re committed to innovation, partnership, and a relentless focus on what`s next. We`re the technology company you trust to help you deliver Experiences that Matter.`
Make Every Customer Experience a Great One
Give customers a smart, positive experience every time, and you`ll win a lifetime of loyalty. We can help you do exactly that. Customers can choose fast and efficient self-service on the channels they prefer, with an agent available to help as needed. It`s always seamless and context-driven.
Agents also need to stay in sync and keep pace with customer expectations. With a consolidated view of relevant information, they can exceed expectations and reach great outcomes, faster. As you gain a deeper understanding of customer needs, your teams become more efficient and effective. Avaya is the leader in Contact Center Solutions and can deliver it the way you need itâ€”on premise or private, public or hybrid cloud.