Exhibiting at the Call & Contact Centre Expo


Improving performance through intelligent messaging employing AI to drive conversations

We are a world class software company delivering automated customer interaction and digital communication for organisations with high volumes of customer contact

With over 25 years` experience in the contact centre industry, we are transforming the way organisations are able to interact with their customers. Helping our clients to automate as many steps in a conversation as possible through class leading work-flow intelligence and now AI for better outcomes and improved efficiency

Our truly omni-channel communication platform will help you to contact your customers, at the right time, with the right message, in the right media - SMS, WEB Chat, in-APP Chat, Messenger, ChatBots, e-mail, IVR, secure document exchange and traditional mail. We will help you to seamlessly progress conversations across these channels for the most productive outcomes and help you achieve your operational goals

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