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18 & 19 MARCH 2020


Business Systems (UK) Ltd

At Business Systems we have been specialising in workforce optimisation and customer insight technologies for over thirty years. We maintain business applications where thousands of channels of call recordings are deployed across some of the largest call centres in the UK and EMEA and represent some of the most recognised global innovators in the industry.

Our solutions range from recording and analytics of customer interactions and feedback, through to quality monitoring, workforce management, back office workforce optimisation and robotic process automation.

We pride ourselves on our large Professional Services teams who support our customers from our UK offices in the City, Greater London and Scotland. Our commitment to our customers is long-term extending far beyond the initial installation of the solution and we have a proven track record of meeting 99.999% of all Service Level Agreements.

Tel: 0208 326 8200

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