The C&UX Expo logo

18 & 19 MARCH 2020

ExCeL LONDON

24x7 Multi-lingual Call Centre - LiveSalesman

24x7 Multi-lingual Call Centre and Business Process Outsourcing service provider to some of the most successful industry disruptive start-ups. Since 2003 we have delivered world class solutions to help businesses streamline their customer service processes, improve revenues multi-fold and deliver an awesome customer experience, all while keeping costs to the minimum. Our team members collectively are native speakers of over 30 different languages.

We have serviced clients across multiple domains including
- Travel & Hospitality
- Technology
- E-Commerce, Retail and Marketplaces
- Online Gaming
- Entertainment
- Finance, Banking and Insurance

LiveSalesman with global operations, has consistently delivered 99.5% uptime over several years.

Our key services on outsourced model

- Customer Services (Complete, end-to-end)
- Technical Support (L1 & L2)
- RMA, Returns management
- Fraud Analysis
- Data Entry & Data Management
- Online research and validation
- Reservations hotline
- Switchboard operator services
- Sales, Lead generation and Appointment Setting
- Supplier Management
- Claim management and Settlement
- Other Inbound Call Centre, Live Chat and E-Mail Answering services
- Other Back-office tasks
- Customer Service Consultancy (Customer Service overhaul, process optimisation, automation)

Channels we support:

- Live Chat
- Phone Calls
- Emails
- SMS
- Messenger, What's App, Line, etc.
- Social Media (Facebook, Twitter, Blogs, Community and Forums etc.)

Tel: 020 80894393

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