Call & Contact Centre Expo Awards

The Genesys Call & Contact Centre Expo Awards 2018


Recognising The Very Best In Call And Contact Centre Innovation

2018 will see the very first Call & Contact Centre Expo Awards. They will celebrate the best talent within the customer engagement world, as well as honour the latest innovations transforming our centres. In all there are four awards up for grabs and our panel of distinguished judges will decide which exhibitors should walk away with these prestigious awards.

The judges will visit each nominee’s stand, giving them the chance to pitch their product and the reason why they are the rightful winners.

Best analytics product

Best Communications Provider

Best Security Solution

Best Engagement Solution

Best analytics product

From voice and speech analytics creating otherwise untapped insights, to new-wave approaches to data analytics including artificial intelligence - this award celebrates the businesses providing analytic products or services which create the leading performance in the world of customer experience.